Python Job: Lead Data Scientist

About the team

Our Global Business Services (GBS) function brings together and radically simplifies customer service operations and internal support services. We enable innovation, both for our consolidated function as well as for other areas of Telstra.

Our focus is to deliver great experiences, to simplify and innovate, and drive Telstra’s profitability across a global operating footprint.

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This role requires the successful candidate to be vaccinated against Covid-19, to ensure the safety and wellbeing of our people and customers. However, please speak to us if you have any questions about this based on your individual circumstances.

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Purpose of the Role

As a Data Science Chapter Lead – Principal, your role is two-fold where you will combine your deep expertise Data Science with people leadership to lead a team of Data Scientists. Through your passion for leadership you connect, engage, and develop your chapter members so they deliver value and leadership support aligned to Telstra’s strategic roadmap.

Key Responsibilities
The role will have dual responsibilities between people management (chapter) and mission:

Chapter Lead:

• Modelling a culture of collaboration and continuous learning to support development of domain and interpersonal capability within the Chapter.
• Coaching and developing chapter members within Data Science Chapter to enable them to deliver high quality analytics data structures, providing support and feedback along the way.
• Building strong, trusting relationships within teams that enable a high performing team culture aligned to living our values
• Providing clarity on performance, behavioural goals and expectations to your chapter team to ensure that they can contribute to both mission and chapter activity
• Actively maintaining a talent pipeline for the chapter to ensure that workforce strategy objectives are achieved.
• Managing resource allocation, including recruitment and/or selection, to ensure capability required is available and resourcing issues are mitigated, in collaboration with Group Owners

Mission / Initiative:

• Engage with and influence a diverse range of senior stakeholders across our business. You proactively identify opportunities/ risks/ barriers and implement actions to drive end-to-end outcomes of complex data projects.
• Make strategic decisions and own strategic priorities of the data strategy and architecture that will drive improved business outcomes and enhance customer experiences.
• Communicates Data Science capabilities, identifies insights requirements, and defines analysis roadmaps with stakeholders.
• Ensures data science activity is aligned to highest-value business problem & delivers measurable business value
• Scope stakeholder requirements and understand the commercial objectives, test hypotheses using data, experiment and iterate new data analytics approaches, oversee delivery and measure outcomes to improve network, business and service performance
• Apply your breadth of knowledge to identify and select frameworks and repeatable processes to operationalise in an automated manner
• Validate predictive and prescriptive analytics and hypotheses; and deliver actionable recommendations that will influence strategic direction and resolution based on impact and value
• Lead the design of data science techniques and methodologies to resolve complex problems, define and measure business outcomes

What we’re looking for:

This role will suit an experienced people manager who at the same time, has technical understanding and appreciation of Data Science.

• A collaborative leadership style, with the ability to foster a high-performance team environment
• Technical thought leadership
• Highly developed engagement and communication skills
• Exceptional ability to liaise with a wide variety of senior and exec stakeholders and will have well-developed influencing and negotiation skills
• Graduate degree in Marketing, Statistics or Math preferred, or some related Business discipline
• Demonstrated experience in commercial environments applying data, AI/ML and insights to drive business strategy

We fully support flexibility and choice at Telstra and what we offer is as unique as you. Will you choose to work from home, in a Telstra workspace, or on the go? A regional location or the CBD? We want you to work where, when, and how you are most engaged, safe, and productive – wherever in Australia that may be. #WFH #Remote #Flexibility

If this opportunity sounds like a perfect fit for you, we'd encourage you to apply!

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We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.